Halong Tour

Conditions Of Use

 

Booking Conditions of Halong Bay Cruise Day Tours

Please take the time to read and understand the conditions of booking set out below prior to booking a trip with Halong Tours Booking- the best group travelling offer with excellent  services. We strongly recommend that you also read the Trip Notes relating to your trip prior to booking to ensure that you understand the itinerary and style of the trip you are undertaking.

  1. Deposit  Requirement

To proceed your booking we need the deposit of 35% to secure this booking and make sure for both you and us. You can have 4 options to pay as follows:

  • Paying via PayPal Account (3.9 % extra charge) ==> Send us your PayPal account email address
  • Paying via Western Union/ Money Gram
  • Bank transfer to our company account
  • Paying via credit card: Highly recommend this way for faster and cheaper fees. We will send you the authorized form then you just fill in that form, sign on it and then scan it along with your credit card and passport.

2. Cancellation or Amend policy:

 

 

Halong Bay Cruise Day Tours commits to provide you the detail of cancellation policy in case of bad weather in Halong Bay

Apply for Halong Bay 2 days 1 night over night on boat

 

  1. Guest get on bus and to Halong harbor , and they have informed that they cannot get on boat and must get back Hanoi.

In this case Halong 2 day 1 night tour will be replaced by 1 night in Hotel in Hanoi  (in the same hotel or other hotel upon availability ) and 1 day Hoalu tamcoc tour or Halong 1 day tour on other date.

Your meals will be arranged: 02 Lunch +1 breakfast + 1 Dinner

 

  1. Guest get on bus and to Halong harbor , and they have informed that cannot overnight on boat and only join 1 day Halong tour. kayaking or other services may not be used .

In this case 2 day 1 night Halong will be replaced by 1 night in Hotel in Hanoi (in the same hotel or other hotel upon availability ) and 1 Hanoi City tour or Hoalu tamcoc on the other date

 

Your meals will be arranged: 02 Lunch +1 breakfast + 1 Dinner

 

  1. Our Guests are informed before starting the tour in the morning from Hanoi about the cancellation:

In this case 2 day 1 night Halong will be replace by 1 night in Hotel in Hanoi (in the same hotel or other hotel upon availability ) and Hanoi food tour plus 1 day tour to Halong Bay or Hoalu tamcoc or City tour on other date

 

Your meals will be arranged: 02 Lunch+ 1 Dinner+ 1 Breakfast